Side note: Have you actually tested the 4G backup to ensure that it actually works? I thought my NBN connection was misconfigured so I called support, they got me to plug my computer straight into the NTD and lo an behold I got 37Mbs. so I just reset it again, and reconfigured the wifi, etc manually. orks well, and my only real complaint is that the modem's configuration U.I. To meet the exponential growth of super-connected homes, Sagemcom is at the forefront of Wi-Fi technology evolutions: Wi-Fi 6, Wi-Fi 6E and a complete eco-system of Mesh Wi-Fi extension solutions based on the EasyMesh TM standard are the latest innovations integrated into the broadband offer to provide a fast, reliable and adaptable Wi-Fi signal to the need for real-time consumption in all . The 4G backup service is limited to 30 consecutive days unless you contact Optus with a problem. Sagemcom 5366LTE) can not do bridge mode. Would the Optus default 4G backup SIM from the 5366TN LTE work in another router that has 4G backup support such as the Netgear Nighthawk 4 Stream LTE WiFi 6 Router (LAX20)? Its $252 where did you get $350 from?My mistake. There is always someone that has to do things the had way ;-). Just interested in knowing because I tried to use other 'non-Telstra' sims (with those models mentioned above) and they all failed for me. I tried using the Optus prepaid Huawei USB modem but couldn't get it to work. @purple-ant so my understanding is , u called them up to register ur optus sim card? But that's due to the failed 4G implementation within our area. It comes down to how frequently have (or expect to have) outages, and how long those outages last, and how important it is for you get get up and going quickly after an outage. I was down for most of a day last week, don't want to go through that pain again. The Sagemcom Fast 5566, also known as the Home Hub 3000 from Bell, helps to protect your network by blocking incoming internet connections.This is an important feature that helps you to control which applications have access to your network. Can anyone recommend one? Cut and paste this into a .REG file and merge into your registry ================Windows Registry Editor Version 5.00, [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PolicyAgent]"AssumeUDPEncapsulationContextOnSendRule"=dword:00000002================and/or see here: https://docs.microsoft.com/en-US/troubleshoot/windows-server/networking/configure-l2tp-ipsec-server-behind-nat-t-device. They are suggesting several weeks before a fix is released. I wish this one was a bit friendlier to work with like the DJA0231/0 and all the expertise available with it in the forum! As far as I know neither models currently suffer from DNS hijacking. 4G backup won't work on a bridged device. Obviously your VPN server/endpoint will also need to be setup for L2TP. The new modem will come with it preinserted. yescrowd.optus.com.au. Should be automatic. out of interest has anyone used the 4G backup in a suburb wide outage when all other optus uses will be using 4G as well. Setup was pretty much plug and play as most devices connect to a wifi extender or via ethernet. We independently review and compare Sagemcom F@ST 3864V3 OP (Optus) against 28 other nbn modem-router products from 11 brands to help you choose the best. I don't have a lot of networking skills so from what i read the best way is for me to what Pikey18 suggested. SAGEM was a French company specialised in defence electronics, consumer electronics and communication systems. The field is editable, but not sure if it takes effect. I am hoping that I can do much the same thing on the FAST5366LTE-A, but before I start experimenting, maybe someone has prior experience? Cheers! Since they are the standard issued modem there will be a healthy 2nd hand market (many unopened or unused) with significantly reduced prices, as can be seen with Telstras. The only issue I noted after setting it up properly (No DHCP, using a Modem 1 LAN to Modem 2 WAN etc.) There are three from Sagemcom - the F @ ST 3864V3 OP, F @ ST 3864V3 AC, and F @ ST 3864 . Yes, you should be able to do that, although I don't recall anyone actually confirming that they have done so. Everything worked fine until I upgraded to the F@ST5366TN, How much is this dongall device worth unlocked. Very strange indeed. so even though its pretty locked down it is still useful, it would be nice if I could configure the VOIP on it though. Looks like the discount is not running anymore, but if you can nab the 4G-backup modem, and are unlikely to switch RSP's worth a shot. As I refuse to use any more optus modems (the latest wifi rendition is $253 according to their web site), I'm now using a D-Link DSL-3785, which syncs quite reliably at 50/16 or so. $250 for the modem is a fair hit (Telstra's only cost $190) . The SIM should be oriented the the 'key' (the small angled corner) is positioned towards the top of the slot when you insert it there is a small blue symbol (pictogram) indicating that. Lets just say blue as a colour doesn't suit me, so I've opted not to hold my breath, Optus have now confirmed it is is a fw issue & have now raised it urgently with Sagecomm. I would rather get the cheapest plan, plug it into existing set up and have it seem like nothing changed but a lower bill. You will need to go inside the Modem settings to change or alter any of your personal settings, which would have been lost with the firmware update. Do you have anything connected to the modem WAN port (red)? Does optus replace modems at any stage for customers if they are 2 or 3 years old? ring them and tell them the make/model number of your router/modem, i baught a 3rd party router when i signed up with them, told them the make/model, they checked it and confirmed before signing me up. Have been using this 5366 LTE model for near a week now, thus far very happy with it's speed and reliability. Some services or service features may not work. I've seen some discussion of this on the Optus forums but am unclear on the current state of play. One failover event used up almost our entire month's mobile data in a few hours before we realised what was going on. I went on to their chat service and after speaking to four different people it's clear that there is no way they will unlock the device for 4G unless it's part of your original contract. Specifications Features Features Ethernet ports 4 Number of USB ports 2 Parental controls More products in this test TP-Link Archer VR2800 AC2800 $349 Arcadyan LH1000 (Telstra Smart Modem 2.0) Free ASUS DSL-AC68U AC1900 $269 Performance Energy Efficiency Durability new model Sagemcom F@ST 3864v3 HP (Optus) replaces AC version - performs adequately I got a call a few days ago from Optus encouraging us to 'upgrade' to their new Internet Everyday plan. Can anyone confirm it will work wither other 4g provider? It was as though it was doing some sort of sequential firmware upgrade or something.. Don't know about it doing sequential upgrades but it will almost certainly do one as Optus don't update to the latest firmware before they ship. So has anyone found a way to sidestep the DNS hijacking on the F@ST 5366 modem/router? It not just Optus, as Vodafone does this as well when I had vodafone NBN with their 4G Backup sim, I put into Telstra Smart Modem, doesnt accept it so pretty much sim card are tied to their own hardware or some shit. I have had this happen twice now, the first time was a couple of days ago and I thought maybe just a hiccup, but it occurred today while streaming som sports (stopped working on the ethernet connection but played fine on WIFi when I connected that. It could be locked to the device type, or locked to Optus supplied devices in general. That combined with the lag before the modem has deemed that the NBN connection is down, makes it far from ideal. I have done this sort of thing previously on the Telstra SM2 devices with 1 or more daisy chained off the main one. Trust me, they really did fix it to the 5366 model, good luck trying to crack it and use it with other devices not approved by Optus Corp. Optus (fibre to node) has 4 LAN ports. Does anyone know if this works with any data sim in it? official update on the optus forum now. I haven't tried just disabling the DHCP on the second device. More items related to this product. If that doesn't work then the firmware is most likely in the middle of a staggered roll-out (they update about 20,000 units per day during that phase), so it might be days or weeks before a user initiated forced update will work. Hi there, hoping someone can help me before I try calling tech support. Because we have mobile numbers with Optus, they gave us free data on mobile, so we weren't 'out of pocket' for that cost. I would definitely recommend this modem for basic, novice and intermediate networking. But does anyone know if it can be used with a Ubiquiti USG? Exactly, you pay for a service that your whole family approves of. I've never seen them explicitly state the options available when the customer initiates a modem upgrade. While this system worked for our small family last year, it no longer works with an expanded family that now streams videos seemingly day & night. Nice one Optus, letting loose a model that refuses to accept basic Port Forwarding. The Ultra Wifi Modem (5366TN LTE) has a SIM slot for the 4G backup. Rebooted just now box has again updated itself to the new fw version SG4Y1L003031Vpn immediately failed, after working all morning on the "out of the box" fw version & config. Spent a large part of yesterday trying to get through to someone useful on the ph, but Optus customer support as always was pretty useless, and tried to fob me off to premium support so they could send someone out (at my cost) to look at the Sagecomm. We are now aware of 3 people at work having vpn issues all with optus. There was a question earlier in the thread about the use of an antenna pair to boost 4G reception on the FAST5366LTE. The modem is easy to set up for simple networking. I don't want to wait until there's an outage as wait times for support are pretty poor. If that doesn't work then the firmware is most likely in the middle of a staggered roll-out. Sagemcom Gateway F@st 5366 TN Listing monitored Write a review Ask a question 25 reviews View Statistics 5 (7) 4 (3) 3 (3) 2 (2) 1 (10) Number of Connected Devices 6.706 devices Build Quality 3.2 (20) Value for Money 3.0 (20) Ease of Setup 3.5 (20) Reliability 3.0 (20) Wi-Fi Range 3.5 (20) Do you know how those 30 days are calculated? Search for your device here. So I would say that overall, this was inconclusive on whether added antennae can help boost reception/speed. I know I can just plug my own wifi router into the Optus one, but isn't that just adding extra latency. not unlock for other carrier? I guess that idea is down the drain, unless there is a way to unlock it. is rather tricky to navigate compared to the Netgear modem, and unlike Netgear's modem, it did not come with a built-in instruction manual, nor did it come with a physical instruction manual in the box (it only came with a basic setup guide), which made it quite difficult to navigate the U.I. Single Band. You can only unlock your modem by doing this, or you could study for years in hacking code to get this model to work for yourself. Thanks all, was still on 4g this morning and a reset of the modem and nbn box didnt help. Only uses VoLTE on the 4G backup to my understanding. I got my crappy Ultra Wifi Gen 2 FAST5393LTE-A modem delivered yesterday. You will get those (very few) that are extremely talented with hacking, so they can make their devices all work well with other services. Their intent is to mitigate the impact of an outage to the customer. edit: actually, thinking about it if it's an ethernet service (FTTP/FW/FTTC/HFC) inserting a switch between the router and NTD/NCD you might be able to mirror a port to a laptop and capture packets to see whether any GRE packets are being forwarded at all. We are now aware of 3 people at work having vpn issues all with optus. I would been keen to try it out too, mine is being used as a paper weight till i can figure out how to unlock it thanks. Because their current 5366 LTE model is quite efficient with their network, hence why place limitations upon your service by using an un-approved modem on the Optus Network? Someone else at work also with Optus had the same issue yesterday, so I suspect this may not be isolated. 2. Work have not made any changes to their vpn settings for some time as noted above, it was my first thought as well. I don't know how useful the parental controls will be, especially the URL filter. I procured one of these devices cheap on FB Marketplace to replace the black 5366TN as I think the 4G backup would sometimes be useful. I'm already with optus now, just moving my plan from 50mbps to 100mbps but they said i to get the new modem. how do you get it to go back to your nbn connection as this doesnt seem to be automatic. Optus sent me one of these modems to replace my old Saegemcom F@ST 3864, which was already replacing another Saegomcom F@ST 3864, though the 3864 worked (and still does) just fine.. I watched as the 'phone' line (VDSL) was disconnected. Okay today when I got my first Optus bill since switching to NBN I was triggered to switch to Aussie BB after seeing a bogus plan change charge on my bill. Have you made any changes to your VPN recently? Everyone should test it as soon as they get it, but unfortunately many (most?) Have tried using a number of usb sticks with a Type C Male to USB 3.0 A Female Converter USB-C Data OTG Adapter with no success. 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