This was not the only case of sexual harassment Uber was accused of. Orders: Fowler was told she is abhorrent, and probably the other women were told as well. Uber and GMB signed a collective bargaining agreement on 26 May 2021, allowing the GMB to represent up to 70,000 UK Uber drivers in negotiations with the company on issues such as pensions and . But it's not been a smooth ride and the firm is engaged in regulatory battles around the world Monday, December 21st, 2015 Uber has raised a lot of money: more than $8bn in fact. We will occasionally send you account related emails. Are you interested in getting a customized paper? The website Whos Driving Who explains ubers process for onboarding drivers is dangerously negligent.and Uber doesnt even bother to meet with drivers in person before allowing them to ferry passengers. This is the part that outrages me. . Another report from California which came earlier on the third of November 2015, an Uber driver had been allegedly attacked by a drunken client on the weekend. The following are few of the ethical issues which are highlighted: Ethical issues Passenger Safety: According to New York Times, many UBER drivers have been convicted with sexual harassment and sexually assaulting of the passengers. Another challenge could be the sexual harassment problem. Retrieved from https://www.eeoc.gov/laws/types/equalcompensation.cfm, Hartmans, A., & McAlone, N. (2016, August 1). Susan Fowler, also a former engineer, accused her direct supervisor of sexually harassing her. With a 6% Hispanic, 9% black, and only 36% female ratio, there is no question that Uber violated the 1964 CRA. After all, how does a driver learn about your need in the first place? This technique would cause the Lyft drivers to have low availability, waste gas and then more than likely allow the customers to call Uber instead for a ride (Frizell). It is looking as though, in many territories such as London, Ubers survival will rely on concrete measures to better care for both its drivers and customers. Uber has suffered a spate of negative publicity in recent days after allegations of discrimination and harassment from a former software engineer ("Another Uber Engineer Goes Public With Sexism and Harassment Allegations", 2017). Safety of the passengers This group of individuals used credit cards and burner phones to build accounts with company's competitors . Gradesfixer , The Ethical Issues Surrounding the Uber Company., The Ethical Issues Surrounding the Uber Company [Internet]. The technique Uber used was called Greyball. Book Your Assignment at The Lowest Price Now! With extensive experience in academic writing, Total assignment help has a strong track record delivering quality writing at a nominal price that meet the unique needs of students in our local markets. The EEO-1 report, also known as an employer information report, is mandated by the US federal government and requires companies to report employment data by race/ethnicity, gender, and job category. First, here are the facts. If you are such a student, you can use The rising report all over the countries also reveals that most of the employees in Uber are practising unethical behaviour. It's perfectly reasonable to stand on principle, and some will say it's even ethically required. Retrieved March 1, 2023 , from https://studydriver.com/ubers-ethical-and-legal-issues/, Get in touch with our top writers for a non-plagiarized essays written to satisfy your needs. Dow Jones: The Dow Jones branded indices are proprietary to and are calculated, distributed and marketed by DJI Opco, a subsidiary of S&P Dow Jones Indices LLC and have been licensed for use to S&P Opco, LLC and CNN. Uber's report astutely calls out two critical components to ensure that HR has the right ability to influence the organization: (1) confirming that human resources had the full and robust support of management, and (2) ensuring that the organization is . Geuras, D. and Garofalo, C. (2002). Digital collaborative consumption and social issues: The clash of taxi and Uber driver in Surabaya and Taipei. (2020, Jan 20). But there are two important differences between the God-view tool and what law enforcement officials do. Uber Eats. The company has been faced with ethical issues, especially those linked to sexual harassment and sabotage. B. If you fit this description, you can use our free essay samples to generate ideas, get inspired and figure out a title or outline for your paper. The investors were being influenced and misinformed to stay away from funding in the venture capital of Lyft company. As per the report from the United States, a Washington based nonprofit organization, Electronic Privacy Information Center, charged Uber against the mishandling and breaching the privacy terms in June 2015. An Uber Ethical Dilemma: Examining the Social Issues at Stake Florence Chee Loyola University Chicago, [email protected] Author Manuscript This is a pre-publication author manuscript of the final, published article. Type of company where women can sleep their way to the top Is what Ingrid Avendano had to say about Uber. Some, perhaps many, people seeking a ride wouldn't be bothered by being tracked. And this applies to any field, but mainly to media, business, and IT. Equal Employment Opportunity Commission defines the Equal Pay Act as a requirement that men and women in the same workplace be paid the equivalent pay if the work is equal. Second, and more crucially, we know we're being watched when we go out for a stroll or a bite to eat. To repeat the basic point of my original piece, there are legitimate regulatory issues created by Uber. The Uber Company has appointed some of the independent contractors who use dummy accounts in their burner phones. Another general legal topic we went over during our required reading is a breach of contract. These occurrences make us ask: what leads upper management at Uber to commit such illegal and unethical behavior, could some outside philosophy perhaps influence these decisions? All Rights Reserved. Once the problem gets widely publicized, of course every company will apologize and say that they will take steps to change, but will they really change? The change followed a separate decision to reduce gross rates in major cities as part of a price war with rival Lyft. My hope is that Uber starts to take the safety of its customers seriously and provides stricter background checks on its employees. On ride sharing competition and accessibility: Evidence from Uber, lyft, and taxi. Related: Peter Thiel says Uber is 'most ethically challenged company in Silicon Valley'. Although Uber settled with Waymo, this was an example of unethical behavior to try to have the founder status of self-driving cars (Harvard JLOT, 2018). Following TfLs decision to withdraw Ubers license to operate in London, there has been a widespread picking over of the ride-hailing apps recent history and speculation about its future. Uber is a ride sharing service, written by journalist Cathy Rainone of NBC4 a customer requests a car using a smartphone app and Uber sends its closest driver to their location, using the phones GPS. Though there may raise the counter-argument that we are under constant surveillance by government bodies like the police, the moral difference in it being conducted by a private company should be understood. That's almost as lame as "mistakes were made," the non-apology apology by President Richard Nixon's spokesperson Ron Ziegler about Watergate. It is better to have people from different backgrounds look at the problem and come up with different solutions because of their different thinking. We do this by: Fostering and enabling a culture of ethical decision-making Guiding the Uber workforce to comply with all applicable laws, policies, and regulations Every place I worked at had a range of different people and it was very nice to meet and work together with people of different cultures, and I think me being from a different country added to that experience as well. Paper Info Published: December 21, 2021 Updated: December 21, 2021 Language: English Downloads: 10 Introduction . Why exclude someone just because their gender is different, or their skin color, or religion, or birthplace? You can also use our tools to come up with interesting topics and points to argue in your But such convenience isn't enough to negate the above concerns. HRs responsibility when receiving a sexual harassment complaint is to report to higher management, and they will decide what to do. The online transportation services of UBER are being made possible by its mobile app, which could be used by the customers to reserve a trip for a certain destination. These are not difficult to address if they are dealt with honestly. 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Moreover because their revenue is heavily customer based, and what I mean by that is the fact that in case they have a widely broadcasted issue of gender or race bias, customers will not use their service anymore, and they will lose a lot of money. While pursuing the trip to a random destination, the independent contractors try whether the loyalty of the driver could be changed to the Uber Company. Uber faces stiff competition in lots of markets. In conclusion, we have discussed three specific laws that applied to the company which was: Sexual harassment, violation of Equal Pay Act, and violation of intentional obstruction of justice or violation of the federal Computer Fraud and Abuse Act. Lyft is positioning itself as the ethical alternative to Uber. Chicago Tribune Retrieved from https://search-proquest-com.ezproxy2.apus.edu/docview/1970209904?accountid=8289, MacMillan, D., & Viswanatha, A. Last Friday, Uber Vice President Emir Michael reportedly suggested a way of stifling the company's critics that would violate the most basic standards of business ethics. When was the last time you heard of a registered cab driver doing that? Uber is the taxi app that has taken big cities by storm. Taxi regulation in the age of Uber. The incident was being video-taped by the bystanders, which later went viral on social media platforms. Below, we will . Get your custom essay on, https://studydriver.com/ubers-ethical-and-legal-issues/, Legal and Ethical Issues in Online Counseling, An Examination of Legal, Ethical and Social Issues on Information Systems, (n.d.). Related: Uber sorry for 'hot chick' 20-minute ride promo. Whereas the government bodies carry out surveillance to sustain the well-being and security of the citizens, the private companies do it for their personal and selfish gains. For those who missed the story, Buzzfeed reported that Michael had suggested "hiring a team of opposition researchers to dig up dirt on its critics in the media.". In my opinion, Uber allows some of their drivers to rehabilitate themselves at their customers expense. UBERs Ethical and Legal Issues. Ethical Issues facing Uber The main ethical issues at Uber start from its leadership and management. Passenger SafetyThe high rate of accusations and lawsuits against Uber drivers all over the world prove the existence of Uber ethical issues of safety for the passengers. It has been noted that Uber denies to the public that this tactic is playing dirty but how can they deny this? Their first years sales were $700,000. This Act makes it a criminal offense for any U.S. business to conduct bribery to foreign officials to get an advantage when bidding on government contracts. This resulted in a breach of contract (Prysby, n.d.). There is a great tendency among commentators to focus on the capabilities of Ubers app, when making sense of its explosive growth across the world. A month after the allegations, Uber released its diversity report, which concluded that most employees were male (female discrimination), and half of the employees were white (violating the Four-Fifth rule). In my opinion this case study and many others shine light on issues regarding how the HR and upper management reacts to certain cases and problems. If agreed, the drivers are provided with the sign-up kit at the moment. The company has never made a profit, and in 2016 alone lost nearly US$3 billion. Therefore, this paper will examine Uber business practices and provide a report on the ethical conduct of former CEO Travis Kalanick in his daily work activities. So can Uber afford to become ethical? Even if it acceptable to practice bribery in the foreign country, the FCPA prevents US companies from doing so (Hask-Kelchner, 2006). The malicious intend towards competitive companies like ordering and cancelling the rides through bogus accounts should be terminated by the leadership of Uber Company. Don't use plagiarized sources. Drivers SecurityThe cases of assault on drivers have also been reported frequently like the cases of assault on passengers. Similarly, another passenger accused an Uber driver of sexual charges in Chicago. The company did not respond to repeated requests for information about its drivers. By clicking Continue, you agree to our terms of service and privacy policy. Uber was accused of price-gouging and "siege pricing". Uber Eats is an online food ordering and delivery platform launched by Uber in 2014. Your time is important. All rights reserved. Uber- Ethics & Legal Standards. Herein lies the problem. First, most of us recognize that the police force's policy is an attempt to protect the public from harm. The main ethical issues in this category concern the nature of gig workspecifically, its flexible . Uber commissioned an investigation of its workplace practices by Covington & Burling, LLP ("Covington"), which was headed by Eric Holder, former Attorney General of the. That's a moral difference that matters. This example has been uploaded by a student. Ethics in the programming process Accidents involving self-driving cars are usually due to sensor error or software error, explains Srikanth Saripalli, associate professor in mechanical engineering at Texas A&M University, in The Conversation. Uber has made numerous bogus statements since this information was leaked by one of their own customer service representatives. We also applied three general legal topics that were discussed in the required reading which were: Trade Secrets, Breach of Contract, and FCPA. Ubers problem: A culture of dishonesty. Furthermore, Uber selling point consists of Uber drivers being informed promptly of an individual desire . Let's start by finding a writer. This is a case study review about Uber a global, app based Taxi Company. Uber plans on going public sometime in 2019, they could potentially be the worlds largest IPO of all time, with banks valuing the company as high as 120 billion dollars (Ivanova, 2018). To be successful, Uber must address these issues in its marketing strategy so it can reduce resistance as it expands into other cities. Sorry, we could not paraphrase this essay. Senator Al Franken (D-Minn.), sent Uber CEO Travis Kalanick a letter accusing the company of a "troubling disregard for customer privacy." Case study of Uber. Uber has suspended its services in Philippines after the national regulator banned it from operating for one month. Vienna, Virginia: Management Concepts. Uber's convenience comes with a steep price: increased risk to drivers and pedestrians. By continuing well assume you board with our cookie policy. CNN Sans & 2016 Cable News Network. Retrieved from JEC: http://jec.unm.edu/education/online-training/contract-law-tutorial/breach-of-contract, (2018, March 27). Still, there is no such thing as a free lunch. In addition, we discussed Milton Friedmans philosophy and how it potentially influences executives at Uber. Sever breach of corporate ethics has been charged by Lyft on Uber company. These are staggering amounts, and to make sense of them we need to understand that Ubers business model is the same as Amazons. Even if the person accused is very valuable to the company. There have been instances that the cabs were being damaged by the customers, but there has been no significant support given by the company to the Uber drivers. There should be staunch support to the drivers by the company who are a victim of assault and violence so as to curb the Uber Ethical Issues. Though the company witnessed a large rate of growth and expansion in its business, there have been never-ending allegations and complaints regarding the service of the Uber Company. Uber's main selling point -- that nearby drivers are notified immediately of your desire to get a ride -- is also its chief drawback, at least from a safety perspective. We use cookies to personalyze your web-site experience. It provides a competitive advantage to the owner. Thousands of Uber drivers around the world plan to protest for better working conditions on Wednesday . Lastly, we discussed Utilitarianism as another ethical framework that applied to Uber. As mentioned in the previous discussion, the management of the company had employed various independent contractors and brand ambassadors who could entice the drivers to Uber Company. Students are not to copy or submit them as is. Uber's advantages include door-to-door convenience, safety, and reliable quality. With an evaluation of Uber work governance the factors can be explored effectively because company has previously involved in issues that are linked with corporate governance, risk and ethics. Several Uber drivers have been accused of sexually assaulting passengers, according to a recent report by Farhad Manjoo in The New York Times, among other sources. However, in providing a vast service Uber has encounter many ethical issues. Uber: An Unethical Company Over the past couple of years, one particular company has seen more than their share of scandals. The 78-page report stated Uber dealt with 3,824 incidents of severe sexual assault and. Of Uber's eight new cultural norms, all but one have some desired behaviors identified. The business guide to legal literacy: what every manager should know about the law. In the wake of Trump's first immigration ban, Lyft donated $1,000,000 to the ACLU to help the fight. Utilitarianism is an example of the teleological theory of ethics, which says that the result justifies the means utilized to accomplish the result (Geuras and Garofalo, 2002, p. 50). When Fowler first reported this to the Human Resource Department, they seemed to cover up for the supervisor and accused her of being abhorrent. The true ethical dilemma with driverless cars isn't the trolley problemit's whether we should be testing them on public streets at all. As a result of over three years of ongoing research and analysis, this paper is a comprehensive assessment of a number of social issues facing the integration of practices both signified and enacted in an economy driven by apps such as Uber. Eventually, this additional cost will be felt. Wallsten, S. (2015). Available from: https://gradesfixer.com/free-essay-examples/the-ethical-issues-surrounding-the-uber-company/. Figuring that Ubers app explains its growth is like putting the birthday cakes appeal down to the candle on top. Uber has not addressed this issue, as far as I can determine, but perhaps that's not surprising. After the calamitous year Uber has had, it should. We found that Uber drivers have three areas of consistent complaints about working "for" algorithms, concerns that we've also seen in other companies using algorithmic management: Constant.

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