For additional information, please see the DED Hong Kong webpage. Manage Your Case If you are outside of the US, you can call USCIS here: 212-620-3418. Press other numbers for other languages that are available Press 1 to check your case status Press 2 if you no longer have access to your receipt number Press 2 to talk to a USCIS representative Enter your receipt number. Therefore, they have this system in place. Immigration Officers are processing the filing, conducting the background check, and investigating many aspects of a filing. Check for current office closure, COVID information and office location prior to visiting one of our offices. According to Lawfully's data analysis of USCIS case status message updates, among the people who received the status message "Case Was Received," the most probable next update message is "Case Was Updated To Show Fingerprints Were Taken," (at 63% . For cases filed under premium processing, an email notice is usually sent out within a few days. At this number you can call and ask for your receipt number. On October 24, 2022, US Citizenship and Immigration Services (USCIS) issued another extension to assist applicants, petitioners, and requestors respond to agency requests through Jan. 24, 2022. That means there's no guarantee that the U.S. official conducting the green card interview in your marriage-based case will ask you all or any of the questions provided in this article, though many are . Don't expect them to give you legal help. Nobody knows what is going on with the files. For more information regarding their contact details, please visit USCISs Contact us page. Hopefully! First, you can call USCIS to check the status of your case by dialing 800-375-5283, entering your receipt number, and following the prompts to speak with a live representative. A lock ( A locked padlock ) or https:// means you've safely connected to the .gov website. Information to help explore your immigration options. So no legal help but, procedurally, they can be quite helpful. Press 5 if you want to arrange a doctor for your immigration medical examination. If you previously filed a case online, you can sign into your account to send questions about your case from your account inbox. Trackitt: Immigration on the App Store. I have my interview scheduled too but I don't have a date yet. And this tells me who my representative is right here. Create an account to follow your favorite communities and start taking part in conversations. Press 2 - To view the status of your case. that means you are close to getting an interview. Our National Benefits Center location is working on your case. An official website of the Based on the common case statuses, you can see a pattern or progression of a case as it processes through the USCIS System and many officers to either an approval or interview. A Step-by-Step Guide to Expediting Your Case With USCIS Step 1: Get Your Receipt Notice Step 2: Call USCIS Step 3: Speak to Tier 1 or Tier 2 Officer Step 4: Make Your Request and Get an Expedite Service Request Number Step 5: Track Expedite Request Step 6: Get an Email To Submit Request Documentation Step 7: Submit Supporting Documentation If the customer service representative couldnt help you out and find your queries to be urgent enough, then hell transfer the call to an immigration service officer. The reason I say that is because when I contacted Emma (which happened multiple times before I finally called USCIS), there was always a character limit after getting an actual agent when explaining your situation and making your case fit into the requirements for expedited processing. I called again and the next lady created a service request for me. Allowed HTML tags: